Your new company
The services of Hays have been retained by our client, a large Housing Association based in Belfast, to recruit an Assets Manager (Response Maintenance) on a permanent basis.
Our client provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. They provide a range of services from sheltered housing for over 55s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.
Your new role
You will manage performance and customer relations for the Association’s responsive maintenance service and assist the Director of Assets in the strategic delivery of a quality asset management service to the tenants.
You will provide leadership and line management to the relevant Assets team to ensure a high-quality service is delivered in accordance with the Association’s policies and procedures.
You will assist in the establishment of budgets and be responsible for designated budgets and providing forecasts of expenditure.
You will manage and monitor the performance of suppliers, contractors, consultants, and other delivery partners on a regular basis to ensure regulatory targets are met, quality of workmanship and service is maintained and a “value for money” service is provided.
A full job description is available on request.
What you'll need to succeed
To be considered for this role, you must possess:
A third level qualification (HNC, HND or Bachelor’s Degree) in a construction related discipline with a minimum of 3 years' relevant experience in reactive/response maintenance at a supervisory or management level, to include at least 2 years’ experience in minor works: value for money/bench marking of costs, mobilisation of works and programme management.
Relevant experience must include:
- MTC Contract management – mechanical, electrical & building fabric services.
- Performance monitoring in a client-facing role (SLA’s & KPI adherence)
- Responsibility for customer engagement and satisfaction
- Constructing business cases, board reports and presentations
- Supervising staff, which should include directing/delegating work and dealing with problems including identification and resolution.
You should be IT literate with demonstrable knowledge of Microsoft Office, including Excel, working with databases, spreadsheets, setting budgets.
What you'll get in return
This role offers the opportunity to take up a key role with an established Housing Association based in Belfast.
You will receive opportunities for learning and personal development and a range of rewarding benefits, including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full-time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
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