Casual Cultural Assistant
Location: Downpatrick
Duration: 8 weeks
Rate: £13.21 per hour
Hours: Casual work on an as when required basis.
Key Duties:
-To ensure security and public order of the Museum/Arts Centre or at special events
-To carry out cleaning and housekeeping duties, ensuring the highest standards of cleanliness and hygiene, in both interior and exterior locations, and to ensure records and paperwork are completed for same.
-To provide a positive visitor experience and the highest levels of customer care and satisfaction to the public by providing high quality welcome, information, safeguarding and hospitality services.
-To undertake reception, front of house and shop duties to include cash handling, bookings, class enrolments, box office, distribution of literature.
-To deal with customer complaints and to ensure the completion of market research, health and safety documentation where required.
-To undertake a range of duties associated with exhibitions, performances and educational events, ensuring safe use and proper storage of exhibition material and equipment.
-To assist in the practical preparations, including room and venue set-up, for events, exhibitions, workshops, performances, educational activities and promotional work at outside events including markets, seasonal and tourism events.
-To report and escalate when necessary incidents, accidents and faults with equipment, fixtures and fittings internal and external.
-To undertake a range of duties associated with all relevant arts, museum and events service as requested in venues.
-To report accidents promptly, seek assistance to safeguard members of the public as necessary and fill in all relevant accident reports forms.
- Keep up-to-date with changes and amendments to relevant and allied legislation including areas of best practice relating to the postholders service area, reviewing practices, making recommendations to the Assistant Curator of the service and implementing service
improvements, as appropriate
-Participate in employee training and development activities to ensure that knowledge, skills and competence required to fulfil the role in full are up to date.
Essential Criteria:
-Grade C or above in at least 4 GCSEs or equivalent, one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent.
AND
-At least 1 year’s relevant experience working directly with the public.
OR
-In lieu of qualifications at least 2 year’s relevant experience working directly with the public.
-Experience within a creative or workshop environment working with children or adults.
-Experience of cleaning duties in a working environment e.g., public building, office complex.
-At least 3 months’ previous experience of cash handling and keeping associated records in a work environment.
-Experience of room set up for events/functions
-Ability to use own initiative and work unsupervised, to deadlines as well as part of a team.
-Good understanding of Health and Safety issues involved in working with the public and manual handling
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abides by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted.