Administrative Officer
Pay Rate - £12.97ph (Paid Weekly)
Job Description
These jobs are telephony based Main duties include Answer
calls within agreed timescales, taking personal responsibility to maximise
availability for answering calls and delivering an accessible, effective
service. Work collaboratively towards delivering and promoting resilience and
ability to work in a pressurised environment. Excellent verbal and written
communication skills. Ability to build rapport with colleagues and customers.
Ability to work within and contribute to a team environment. Ability to work
accurately within set deadlines and to achieve targets. Basic IT skills with an
aptitude for learning new systems. Organised with good time management skills.
Location - Jubilee House, 111 Ballykelly Road, Ballykelly,
BT49 9HP
Start Date - 07.05.2025
Working Pattern
The contracted hours are 8am-8pm Monday - Friday and every
4th Saturday on a rota basis. However, staff are presently working on various
shift patterns between 9 - 5 Monday to Friday. DWP Business areas in Northern
Ireland adhere to Great Britain Easter Public Holidays - there job holder will
be required to observe the Easter Public Holidays of Good Friday and Easter
Monday.
Duration of Placement - 31/12/25 with possibility of extension.
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Job Ref: KL4- 61/62/63