Project Delivery Executive

VANRATH is proud to partner with a well-established and growing services organisation to recruit a Project Delivery Coordinator. This role offers the chance to become a key part of a friendly and dynamic team, where your input will directly support project success and client satisfaction.

???? Location: Mallusk
???? Hours: Monday to Friday, Permanent Full-Time
???? Salary: £26,000+ (Negotiable depending on experience)
? Perks: Excellent benefits, progression potential, and a vibrant, modern office culture.

Role Summary

You’ll serve as a central support function within the operations team, coordinating field-based service projects, managing administrative work flows, and ensuring service excellence across customer accounts. This is a hands-on, fast-paced role that requires precision, communication, and the ability to juggle competing priorities.

What You'll Be Doing

• Coordinate engineer schedules to ensure timely delivery of projects and maintenance work.

• Track the progress of on-site activities to ensure deadlines and standards are met.

• Act as a point of contact for client queries and provide timely updates by phone and email.

• Record and log incoming requests, maintenance calls, and follow through to completion.

• Manage documentation from site operatives and close out job files for invoicing and compliance.

• Work to agreed KPIs and service standards, ensuring SLAs are maintained.

• Assist with resource planning and team coverage during absences or busy periods.

• Provide administrative support across contracts, reporting, and general office coordination.

• Escalate operational issues to management in a timely and appropriate manner.

• Build strong working relationships with clients, internal teams, and contractors.

What We’re Looking For

• Previous experience in an operational, project admin, or customer service environment.

• Strong communication skills with a professional, client-focused approach.

• Confident user of Microsoft Office tools, especially Outlook and Excel.

• Highly organised, efficient, and capable of managing multiple tasks simultaneously.

• Team-oriented and proactive, with the ability to adapt to changing demands.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via VANRATH in the strictest confidence.