Assistant Director (Corporate Services)

MCS Group are delighted to be partnering with this large Public Sector Organisation in their search for a temporary Associate Director (Within corporate services).

The role:

• Lead delivery of customer-focused services through strategic planning, transformation projects, and efficient resource use.
• Embed a strong customer-first culture, shaping services and improving outcomes.
• Drive innovation and continuous improvement using corporate planning, performance management, and legal compliance.
• Champion community and business engagement.
• Develop and implement a digital access strategy with a focus on inclusion and improved online services.
• Use technology creatively to enhance collaboration, service accessibility, and efficiency.
• Support leadership in embedding customer perspectives in service transformation and policy development.
• Deliver value-for-money services through alternative delivery models and service rationalisation.
• Lead and manage teams promoting customer voice, digital access, equality, and transparent service delivery.

The Person

As the successful candidate you will have the following background and experience:

Applicants must hold:

• Degree or postgraduate qualification

AND

Be able to demonstrate experience in a senior management in a public sector organisation leading improvement and change to include:

• Experience of leading a customer service environment in a public sector organisation.
• Experience of leading customer facing change to a high standard to improve customer services.
• Experience of building high performing teams and providing inspirational leadership that drive a high-performance culture.
• A track record of being innovative, results driven and leading others to perform and transform.

What’s in it for you?:

• Salary: £75-80k per annum
• Hybrid and flexible working options
• Excellent annual leave allowance
• The opportunity to gain experience working in a position at the forefront of a public sector organisation.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Meghan Hamilton, Specialist Recruitment Consultant on or on email at s.

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs