Our client is looking for Admin Officers to join their team in Belfast!
Rate of Pay: £12.97
Start Date: 12th May 2025
Location: Castle Court Service Centre, Belfast
Hours: 37 Monday to Friday
Shift Pattern: 9:00am-5:00pm
Duration: Until 31/12/2025 with possible extension.
Main Duties include:
•?Take ownership, action and case manage all activities (“To-Dos” and journal) within the UC Claim such as change of circumstances, payment deductions and all associated administrative functions for your caseload, which includes handling telephony and notifying colleagues where appropriate.•?Put in place and maintain Northern Ireland Payment Flexibilities where necessary.•?Assist and coach claimants in creating and maintaining their online claims.•?Manage payments accurately in each assessment period, action returned payments, stop issued payments which have not yet been paid, replace 5 payments where necessary and process the payments of arrears / underpayments.•?Maintain the security and integrity of claimant information through appropriate use of IT, adherence with identity verification, Data Sharing processes and system security protocols.•?Full attendance is required from all new staff from 12/05/2025 to 07/07/2025 to facilitate the newly recruited staff to complete full training and consolidation course.??
Essential Criteria:
Access NI will be required for this role
5 GCSEs including Maths & English - certificates required
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Matching this job role: Administrative Officer
The Recruitment Co.
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2nd Floor, State Building,
Arthur Place,
Belfast,
BT1 4HG
Job Ref: AC1-BelfastMay