Customer Service Administrator - Belfast

Honeycomb is thrilled to be working in partnership with a leading NI Bank to recruit for a number of Customer Service Administrators on a permanent basis. The role will be based in Belfast, with possible hybrid working after training.

The Role:

Customer Service Administrator duties include:

• Input data accurately and efficiently
• Administrative processing
• Scanning documentation
• Answering customer queries
• Carry out admin duties including maintenance of records, filing, document preparation, quality control checking, mail, basic systems maintenance, preparation of word documents and spreadsheets.

The Person:

Essential Criteria:

• Good PC skills & experience of working with IT systems including experience in working with data using Excel/Word.
• Previous experience in a customer service or administrative post.
• Experience in dealing with customers & third parties over the phone.
• Ability to record data accurately.
• To work as part of a team, sharing knowledge and assisting colleagues as required.
• Have a can-do attitude.

Desirable Criteria:

• Prior experience within banking.
• Experience working within a large base of customers.
• Understanding of retail banking.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Cora Montgomery at Honeycomb on 70 50.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.

*Please note that due to the current climate it is not possible for us to contact candidates who are not meeting the specific requirements for this role. We are receiving an exceptionally high number of applications at present which is not allowing us to call everyone individually. We thank you in advance for your understanding.*