Customer Services Unit (CSU) Advisor (Ref 2025-75)
Location: Belfast
The post holder will report to a designated manager to
deliver excellence in customer service via the telephone and/or at the public
counter acting as a customer advocate across a comprehensive range of housing
services. A core role of CSU Advisors is to accurately diagnose and record
repairs for Housing Executive tenants and work in partnership with others to
resolve issues.
The current salary for this post is £25,584 - £26,409 per
annum. We also have an excellent pension scheme with an employer contribution
of 19%.
All the information you need to apply is available in the
Candidate Information Pack, which includes full details of the essential and
desirable criteria.
This is available via clicking APPLY NOW
Applications will open on 10 April 2025 and the closing date
for receipt of applications is 4:30 pm on Thursday 1 May 2025.
The Housing Executive is an equal opportunities employer. We
particularly welcome applications from members of the Protestant community who
are currently under represented in parts of our workforce.
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Matching this job role: Customer Service Advisor
Northern Ireland Housing Executive
View Employer Profile
The Housing Centre,
2 Adelaide Street,
Belfast,
Co. Antrim,
BT2 8PB
Job Ref: 2025-75