Administrative Officer

Job Opportunity: Admin Officer

Location: Lisahally

Pay: £12.97 per hour (Paid Weekly)

Start Date: Multiple dates throughout March

Job Description:

As an Admin Officer in our dynamic team, you will be based in Lisahally, providing essential services to our clients. Your responsibilities will include:

Positions involve an initial period of 100% telephony work, eventually moving to a mixture of administrative and telephony work once relevant experience and training is gained.

Successful candidates will be expected to work to a hybrid schedule with some home working required. However, for the initial training period (around 8 weeks) staff are required to be based in the office on a full-time basis. Leave cannot be taken during this training period except when agreed before start of assignment.

Main Duties include:
• Answering calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
• Working on various administrative tasks at pace.
• Working collaboratively to deliver results and the ability to work within and contribute to a team environment.

The contracted hours are 8am - 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday. Business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday