Band 2 Clerical Officer

JOB SUMMARY

The provision of clerical services for the antenatal work carried out in the Public healthcare sector. The work will involve putting information on computer, maintaining a filing system and other clerical duties as required. The post holder may also be required to provide additional administrative support to the HR & Corporate Services department.

KEY DUTIES / RESPONSIBILITIES

• Inputting of antenatal sample request forms received from hospitals, GP’s and clinics on a computerised system.

• Checking for accuracy of information against four points of reference. Ringing the Ante Natal Clinic/GP’s surgery/Patient for clarification where required. Verifying samples.

• The preparation, checking and despatch of blood group cards and reports to Hospitals and GPs, the printing out of routine reports and maintenance and filing of records.

• Inputting of private blood grouping forms and dealing with associated cash / cheques, forwarding to the Finance Department.

• Data input of Microbiology samples, verifying this work and checking all forms have signatures and dates.

• Undertaking daily administration of housekeeping and consultant sheets sent by medical staff, assisting in cover for other clerical staff engaged on similar work.

• Working closely with laboratory staff in the resolution of any queries.

• Ordering required stationary for area of work.

• Photocopying, filing and typing as required.

• Training Bank / Agency staff on area of work and verifying this work when required.

• Cover duties at main reception, including operation of switchboard, maintenance of visitor’s book, sorting and preparation of mail as required.

• Organising own leave, i.e. providing cover for colleagues on leave / sickness basis.

• Participate in annual Staff Development Reviews / Appraisals.

• Any other related clerical duties as required.

RAISING CONCERNS RESPONSIBILITIES

ESSENTIAL CRITERIA

4 GCSE’s at grades A-C including English

or

NVQ Level 2 in Administration or equivalent

or

1 year’s relevant clerical experience

Experience of working with computerised systems and knowledge of Microsoft Office packages.

Good communication skills and telephone manner

Responsible attitude to confidentiality

Ability to work as a member of a team or on own initiative and be adaptable to change

The ability to ensure accuracy in own work

QUALIFICATIONS

RSA Stage II Typewriting or word-processing qualification or equivalent

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