Organisational Development Admin

Organisational Development Administrator
An exciting opportunity has arisen for an experienced and dedicated Organisational Development Administrator to join a dynamic team within a public service organisation. In this role, you will provide essential administrative support across multiple functions, contributing to the smooth operation of the service and ensuring the safety and well-being of the community.
Key Responsibilities:

• Administrative Support: Provide a modern, professional, and customer-focused OD administrative service to all internal and external functions in line with organisational policies, procedures, and relevant legislation (e.g. Data Protection).
• Document Preparation: Prepare and collate reports, memos, statistics, board reports, annual reports, and statutory returns for management and committees.
• Database & System Maintenance: Create, maintain, and manage accurate and up-to-date databases, spreadsheets, and filing systems.
• Support & Guidance: Offer advice and support on administrative processes to both personnel and support staff.
• Process Improvement: Monitor and review HR administrative systems, identifying areas for improvement and implementing changes.
• Customer Service: Provide excellent customer service, dealing with internal and external customers in person, via email, and over the phone.
• Meeting Support: Assist with the preparation of meetings, take minutes, and follow up on action points.
• Collaboration: Work collaboratively with all personnel and stakeholders to ensure consistent methods of working and provide cover across different geographical areas as required.

General Responsibilities:

• Develop and maintain effective working relationships with internal and external stakeholders.
• Uphold and protect the reputation of the organisation through professional conduct.
• Ensure compliance with organisational policies, including equality, health and safety, and information governance.
• Continuously develop your knowledge and skills to enhance internal and external customer service.
• Undertake additional duties and project work as assigned.

Essential Criteria:

• Qualifications: At least 5 GCSEs at Grade C or above (or equivalent), including English and Maths.
• Experience: Minimum of 2 years’ experience working in a demanding office environment (preferably HR), including business support tasks such as scheduling and administrative support for meetings.
• Skills: Proficiency in Windows and Microsoft applications (Word, Excel, and Outlook).
• Competencies:
• Effective planning, organisation, and attention to detail.
• Ability to work independently and as part of a team.
• Strong oral and written communication skills.
• Ability to produce timely and accurate information.
• Customer service orientation.

Desirable Criteria:

• Experience of taking minutes and creating action plans following meetings.
• Experience in local government or the public sector.
• Level 3 CIPD

To Apply: Please submit your CV and covering letter addressing the essential criteria outlined in the job description to .
For further details or to discuss the role, contact