Scheduling Coordinator (Property Services)

VANRATH are excited to support a prestigious professional services provider in their search for a Scheduling Coordinator to join their growing team. This is a fantastic opportunity to be part of an organisation known for its exceptional work environment and strong career development prospects.

???? Location: Derry/Londonderry
???? Work Schedule: Monday – Friday, full-time, no weekend shifts
???? Employment Type: Permanent

Compensation & Benefits:

• Competitive salary – negotiable depending on experience
• Comprehensive benefits package
• Clear career progression pathways within a supportive and professional setting

Core Responsibilities:

• Act as the first point of contact for client inquiries, ensuring all requests are handled efficiently.
• Oversee daily scheduling, coordinating workflows to maintain smooth operations.
• Keep clients informed on service timelines and any relevant updates.
• Delegate assignments to appropriate teams based on workload, urgency, and available resources.
• Log and maintain records of all service requests to ensure accurate tracking.
• Supervise job progress, identifying and resolving potential delays.
• Liaise with internal teams, including management and administrative staff, to enhance productivity.
• Work collaboratively with external partners to ensure service commitments are met.
• Monitor deadlines, requesting extensions where necessary to uphold quality standards.
• Resolve client concerns swiftly, ensuring a seamless and positive customer experience.
• Uphold best practices to drive efficiency and meet operational objectives.

What We’re Looking For:

• Experience in workforce coordination, scheduling, or administrative operations.
• Strong communication, problem-solving, and multitasking skills.
• Customer-centric mindset with a proactive approach to issue resolution.

Preferred Background:

• Prior experience in fast-paced sectors such as facilities management, business operations, or logistics.

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via VANRATH in the strictest confidence.