Planning Admin (Property Services)

VANRATH is thrilled to collaborate with a leading Professional Services firm to hire a Planning Admin for their expanding team. This is an excellent opportunity to become part of a company recognised for its outstanding workplace culture and career advancement potential.

Position Details:

• Full-time role, Monday to Friday – No weekend shifts required.

• Permanent position with clear opportunities for career advancement.

• Based at the company's Derry/Londonderry office.

Salary & Benefits:

• Highly competitive salary (negotiable depending on experience).

• Attractive benefits package, along with excellent opportunities for professional growth.

Key Responsibilities:

• Serve as the primary point of contact for client service requests, addressing both standard and urgent inquiries.

• Efficiently manage scheduling and coordinate team work flows to ensure seamless operations.

• Provide clients with real-time updates on service appointments and work progress.

• Assign tasks to the appropriate departments, considering workload, priority, and resource allocation.

• Register new service requests and maintain detailed records for tracking and reporting.

• Monitor job progress to ensure timely completion, proactively addressing potential delays.

• Collaborate with supervisors, administrative teams, and senior management to optimise daily operations.

• Work closely with external partners and stakeholders to maintain service efficiency.

• Track deadlines, requesting extensions as necessary to maintain quality service standards.

• Address customer concerns promptly, ensuring effective resolutions and a positive client experience.

• Uphold operational best practices to meet performance goals and efficiency benchmarks.

Ideal Candidate:

• Proven experience in scheduling, logistics, or operations management.

• Strong communication and problem-solving skills, with a customer-focused approach.

Preferred Qualifications:

• Experience working in high-demand environments such as facilities management, business services, or operational support.

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via VANRATH in the strictest confidence.

Excellent experience. Friendly, knowledgeable consultant who was enthusiastic, knowledgeable and offered constant support throughout the process. Answered all questions promptly and nothing was too much bother. Highly recommend.

Had an incredible experience working with Richard when he placed me in an Interim Head of People role. He kept me up to date throughout the process and gave me a great understanding of the requirements of the role.

I had a wonderful experience with Vanrath. Everything from the moment I called to inquire about a role I seen advertised, the preparation for the interview and the preparation before joining the new role have exceeded my expectations.

After dealing with recruiters before, I was pleasantly surprised by Vanrath. I dealt with Phil Doherty and he made the whole process easy from start to finish and he was always there to answer a question.