Wellbeing Coordinator

Role: Wellbeing Co-ordinator (Independent Living) – Temporary – Craigavon

Job Overview

VANRATH are excited to support a returning client, who offer invaluable services to people across NI. There is currently a need for a Wellbeing Co-ordinator, who will be responsible for overseeing and supporting tenants in an independent living setting.

• Salary: £11.73 - £12.28 per hour
• Craigavon
• Temporary

Key Responsibilities:

• Ensure tenants' support needs are met and maintain regular contact.
• Work with the Housing Officer to deliver services, keep accurate records, and use ICT systems.
• Respond to emergency calls, manage low-level anti-social behaviour, and collaborate with other agencies.
• Welcome new tenants, supervise the scheme, and carry out fire checks.
• Encourage social activities, build community relations, and promote tenant involvement.
• Support tenants in sustaining tenancies, inspect repairs, and oversee contractors.
• Collaborate with team members, provide cover for neighbouring schemes, and maintain administrative records.
• Supervise Domestic Assistants / Caretakers and ensure cleanliness.
• Embrace learning opportunities and follow company policies on Equality & Diversity and Data Protection.

Essential Criteria:

• Good understanding of great customer experience
• Experience with computer packages and digital tools
• Good understanding of safeguarding, risk assessments, confidentiality, and support plans
• Ability to provide tailored services to meet support needs
• Good written and verbal communication skills
• Organised with the ability to manage multiple tasks and accurate recording
• Compassionate and empathetic in a housing-related role
• Ability to take initiative, handle difficult situations, and take responsibility
• Ability to supervise staff and liaise with contractors for high standards
• Flexible working hours, including out-of-hours as required

For further information on this job, or any other Business Support role in Northern Ireland, apply via the link or contact Ryan Sykes for a confidential chat today. VANRATH acts as an agency and employment business for permanent recruitment and the supply of temporary workers.