Practice and Participation Manager
Reporting to: Head of Policy & Programmes
Location: Mallusk/ Belfast and hybrid working
Hours: 35 per week
Duration: Permanent (subject to funding)
Salary: Equivalent to NJC SO2 commencing £36,124
Benefits:
- Flexible/ hybrid working available
- 5% contributory pension scheme
- Access to Westfield Health Care
- Wide range of discounts available through Blue Light Card
- 26 days annual leave in addition to recognising 12 public/bank holidays.
- Training/ CPD opportunities Available
Job purpose
Support Homeless Connect’s member organisations to develop and deliver excellent services to help prevent and alleviate homelessness.
Collate/ share best practise and interventions that meet the needs of staff working in the sector.
Actively encourage engagement, collaborative working and participation of member organisations.
Ensure people with lived experience are actively involved in the design and development of services and solutions.
Key tasks and responsibilities
1.0 Membership support and development
1.1 Responsible for the management of Homeless Connect’s membership services, including fostering strong relationships with current members whilst actively growing the membership.
1.2 Facilitate and chair meetings, events and member stakeholder forums.
1.3 Manage Homeless Connect training services, including learning and networking events for homelessness service providers and their delivery partners.
1.4 Identify and disseminate emerging good practice to support members in the delivery of their services helping to end homelessness in Northern Ireland.
1.5 Co-ordinate and/or commission the production of resources for use by practitioners working in homelessness and related services.
1.6 Create engaging content on practice matters through reports, blogs/articles, online content to ensure members are informed, involved and motivated.
2.0 Advocacy and engagement
2.1 Lead on the design and delivery of impactful campaigns for the lived experience programme that ensures that the needs and perspectives of people experiencing homelessness are listened to and acted upon.
2.2 Engage with policy colleagues, ensuring that people with lived experience of homelessness are involved in influencing decision making at government level on homelessness policy and practice matters, and related issues.
2.3 Manage the Frontline Network project, for staff working in homelessness and related services.
2.4 Build positive and collaborative relationships with statutory and Voluntary, Community and Social Enterprise (VCSE) service providers.
2.5 Design and deliver presentations for events, seminars and conferences.
2.6 Act as media spokesperson
3.0 Leadership and Management
3.1 Contribute to the development, monitoring and implementation of business plans in conjunction with Line Manager.
3.2 Contribute to the budget setting process and assist with budget monitoring in conjunction with Line Manager and Head of Business Solutions.
3.3 Lead and support a staff team including line management, supervision and training & development. Assist and contribute to recruitment and selection of staff
4.0 General
4.1 Ensure that all health & safety and security procedures are followed by your staff team and people with lived experience while working with Homeless Connect.
4.2 Contribute to a positive, supportive, and effective team working environment and carry out duties in line with the organisation’s policy on equality and diversity.
4.3 Actively participate in supervision, appraisals, work planning and training as required.
4.4 Adhere to all compliance and confidentially policies, ensuring all legislative requirements are met.
4.5 Undertake any other relevant duties as identified by the Chief Executive.
The duties of the post will be subject to review in accordance with the needs of the organisation.
For an application pack click the DOWNLOAD icon.
Please return the completed application form by email to diane.johnston@homelessconnect.org
Closing for the submission of completed applications: 12 noon, Monday 31 March 2025
We gratefully acknowledge the financial support of the Northern Ireland Housing Executive towards this post.