Health Records Clerk

Temporary Health Records Clerk

Newry

£11.67 per hour

37.5 hours per week

Job Duties

• Postholder will be required to provide an efficient and effective clerical service using a range of technology within their allocated work area.
• The Postholder will liaise with a range of people, including patients / clients, members of the public, staff within the Trust as well as external agencies to ensure an accurate, smooth running and comprehensive service

KEY DUTIES / RESPONSIBILITIES

1. Carry out the full range of outpatient reception duties, to include meeting and greeting of patients and all associated computer work, eg making review appointments.
2. Arrange appointments for patients which will include telephoning patients as required, issuing appointments letters, adding patients to the outpatient waiting list, recording reviews and all administrative processes involved in the making and follow up of appointments, including booking of interpreters and ambulances
3. Ensure the security and confidentiality of all patient records and information.
4. Retrieve and prepare clinical records for outpatient and inpatient attendances and other hospital activities.
5. Prepare casenotes for primary filing and assist in filing duties as required.
6. Ensure all information held both manually and electronically is recorded accurately, held securely and kept up to date.
7. Deal with general enquiries regarding case note retrieval and storage issues and liaise with a variety of staff regarding these.
8. Operate the Patient Administration System (PAS), Patient Centre computer database and any other required information systems to assist in the performance of duties.
9. Use Microsoft Office packages as required to fulfill the duties of the post.
10. Assist in the maintenance of case notes and case note folders ensuring quality standards are met. File documentation as per departmental protocol, ensuring all files are in good order and fit for purpose.
11. General office duties to include filing, photocopying, scanning and dealing with incoming and outgoing post.
12. Support archiving and storage projects as directed.
13. Deal professionally with telephone/face to face enquiries from patients and staff within the Trust, those outside the Trust and members of the public, in accordance with customer service standards and Trust policies and procedures, and in line with Data Protection
14. Undertake any other ad hoc administrative and clerical duties, as may be required from time to time.

ESSENTAIL CRITERIA

4 GCSEs at Grades A-C including English Language or equivalent/ higher qualification and min 6 months clerical/admin experience

OR

1 years’ experience in a clerical / administrative role.

Experience in the use of Microsoft office products i.e. Word, Excel, Outlook or equivalent.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation.

Please note only those candidates shortlisted may be contacted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.