IT Server Engineer

Job Title: IT Server OfficerRole Overview:
The IT Server Officer will support the development and maintenance of my clients' server and cloud infrastructures, assisting the IT Systems Manager in implementing and managing these systems.
Key Responsibilities:

• Technology Operations:
  Manage and maintain server and cloud systems (Windows, Linux, VMWare, Hyper-V, Office 365, Azure, etc.).
• Solution Design & Testing:
  Install, configure, and test hardware/software for server and cloud use.
• Architecture Management:
  Ensure compliance with IT architecture plans.
• Incident & Problem Management:
  Provide technical support and resolve issues within SLA.
• Request Fulfilment:
  Develop and meet SLAs for service requests.
• Security Management:
  Implement and monitor security controls.
• Configuration & Asset Management:
  Maintain accurate asset inventories and manage configuration items.
• Vendor/Supplier Management:
  Manage relationships with suppliers.
• IT Capability Development:
  Maintain documentation and support disaster recovery planning.

Essential Criteria
Either hold a Level 4 qualification or equivalent in a relevant discipline plus at least three years’ experience in IT server systems support and maintenance.ORAt least five years’ relevant experience in IT server systems support and maintenance.ORHold a Microsoft MCSA in Windows Server, SQL Server, Cloud Platform or equivalent plus one years’ experience in IT server systems support and maintenance.

Experience

• Demonstrable experience of server system support gained within a multi-site IT service environment.
• Demonstrable experience dealing with fault identification and resolution.

Knowledge

• Knowledge of Microsoft Windows Server services within a multi-site IT service environment.
• Working knowledge of Microsoft Active Directory.
• Knowledge of VMware or Hyper-V virtualisation.
• Knowledge of server system backup and recovery.
• Knowledge of Microsoft SQL Server services within a multi-site IT service environment.

Benefits:

• Annual Leave:
  24 days per annum
• Pension:
  Local Government Pension Scheme (EE contribution 6.5%, ER contribution 19%)
• Salary:
  £31,586 - £35,235 per annum, with potential progression to Senior Analyst (Band 6: £37,035 - £39,513 per annum) after two years.

Career Progression:
Opportunity to progress to a Senior Analyst position upon satisfactory completion of duties and training.

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