Content Development Paralegal, Contentious Specialism

Location:

Belfast

Workplace:

Hybrid

The opportunity:

The Content Development Paralegal, Contentious specialism will support the delivery of services and the support of Practice and Industry Groups and the Knowledge function, catering to both internal and external clients. The role-holder will work as part of the Center Content Development Team focusing on a variety of tasks, as directed by the leadership and authorized staff of the Center and Knowledge Specialist function. They will have a very strong attention to detail and a good work ethic, with an interest in working in a law firm.

This is an excellent opportunity for someone looking for a role in Knowledge Management and Knowledge systems, with a genuine interest in learning about the business of law, in particular Practice or Industry Groups.

Working at Baker McKenzie:

Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.

We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.

We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.

Responsibilities:

Profiling, content management, upload and redaction:

· As appropriate, work with or support the Content Management team to profile, upload, and maintain content for the Insight+ platform, Harmony (precedents and knowhow system) the Firm's internal website, and other relevant Knowledge platforms

Drafting and Collation Support:

• Precedents and Knowhow: assist with updates of existing precedents, the development of new precedents, and the drafting of current awareness alerts and updates
• Insight+ reports, trends, and newsletters: Monitor and report on legal developments in PG/IG specialisms, and create first drafts of legal updates for internal or external use
• Training: Support training initiatives by developing content with the preparation of training for fee-earners and clients, including first drafts of slides
• Collation: maintain, review, and collate IG/PG content
• Content collection, content development and uploading
• Assist with the collection, development, review, and/or editing and upload of multijurisdictional practice group-related content for:
• Various PG/IG platforms, tools and systems
• Maintain and update PG/IG-specific products
• Assist with the collection and review of PG/IG specific know/how and work product

Automation of documents:

• Support PG/IGs in developing core precedents through coding and provide general assistance to CDLs and core automation team with automation of key documents
• Quality and process:
• Perform quality checks on all work output including all document links and profile data
• Readily co-ordinating with the Quality Reviewer and other internal clients to ensure proper workflow processes and quality, quickly flagging issues and making suggestions for ongoing development and improvement
• Follow all best practices, policies, and processes and ensure a very high level of quality of work and service at all times ensuring SLAs, turnaround times, and KPIs are met at all times
• Focusing on maintaining confidence in the quality of services by ensuring accuracy, consistency, and brevity
• Take a holistic overall approach to tasks, engaging with each document/task, and understanding the context of the overall objective rather than a mechanical process
• Draft adjusting and running/rolling out processes and procedures for content processing and management as necessary, resolving complex problems where best practice does not exist
• Assist with internal awareness communications for promoting services, legal technical awareness, and knowledge-sharing awareness
• Provide general assistance to clients on ad hoc knowledge management projects, as time allows
• Ensure ongoing development of relevant skills, 'specialisms' and an understanding of relevant systems and tools

Work and Service Orientation:

• Work effectively in a team, sharing knowledge and best practices with colleagues within the Center and across Centers on shared services and products
• Lead the work of small project teams as required
• Attend ongoing training as required

Skills and Experience:

• A Law graduate
• Able to review, analyse, and organize documentary and factual evidence
• Extremely strong attention to detail - gets it right the first time
• Excellent working knowledge of Microsoft PowerPoint, Word, Excel, and online research tools
• Very high work standards
• Excellent writing, organizational, and problem-solving skills
• Strong client service orientation
• Able to prioritize and work to tight deadlines and manage own caseload
• Good communication skills, including the ability to liaise with people across the business
• Able to work well in both a team and individually
• Keen to develop and use initiative
• Respects and enjoys the diversity of cultural, social, and academic backgrounds found in the Firm