Band 3 Administrator (Home Care Coordinator)

We are currently working with a Public Health agency in recruiting for a Band 3 administrator.

We have a vacancy in Shankill Wellbing Centre and in Knockbracken.

JOB SUMMARY/MAIN PURPOSE:
The post holder will be required to provide an effective and efficient systems support to the Home Care Service, via Brokerage, Staff Plan and Paris Home Care Coordinators and Management with any other relevant queries.

Main Duties/Responsibilities

• To include making referrals, inputting care plans, cleansing staff plan and to support the responsible for looking for availability on Staff Plan and Ebrokerage and communicating this information with Coordinators in a timely manner.
• Responsible for offering out referrals via Ebrokerage and communicating with Care Bureau in order to secure packages of care.
• Ensure all referrals are inputted onto Staff Plan and Paris in an accurate and timely way and in accordance with local policy and procedures.
• Accept and allocate referrals to Coordinators and forward emails containing SPT to Coordinators and Admin.
• Ensure that Staff Plan is kept ‘Live’, by reallocating bookings on a daily and weekly basis.
• Manage the Shared Inbox effectively in accordance with local policy and procedures.
• Complete any relevant activity relating to the cleansing of statistical data for the purposes of reporting on the Home Care Service for Senior Management.

General Responsibilities

• Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.
• Adhere to Equality and Good Relations duties throughout the course of their employment.
• Adhere to the Trust’s Clinical Governance framework designed to help staff continuously monitor and improve standards of care by focusing on activities for improving quality, identifying and managing risks and continuing professional development
• Maintain high standards of personal accountability.
• Ability to work flexibly as and when required in order to meet the needs of the service.

Qualification/ Experience

• 4 GCSE’s at grade C or above to include English Language or equivalent qualification and one year’s administrative experience.

OR

• NVQ Level II in Administration and one year’s administrative experience.

OR

• A minimum of two year’s administrative experience.