Scheduling Admin - Property Services

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Planner & Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Derry / Londonderry office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

• Be the initial point of contact for tenants for urgent, routine and adaption works
• Scheduling customer appointments and creating events
• Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
• Raising survey events on new COTs, Adaptions and Response jobs
• Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
• Liaise with administration team, supervisor and management to answer queries and review works in progress.
• Liaise daily with client district maintenance officers/administrators
• Monitoring of required completion dates, ensuring they are meet, or extension requested were required
• Dealing with queries and complaint resolution
• Maintaining standards and processes to reach KPI targets.

The Ideal Person

• Previous experience of scheduling/ logistics / planning
• Experience in customer service and customer excellence

Preferred

• Experience operating within a face paced construction industry with a focus towards housing maintenance

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

Very quick and professional service. Spoke with Robert Apps about a joiner role. Sent the CV over one evening, had an interview the next afternoon and job offer later day.

Conor was fantastic, kept me informed the whole way through my search and application, offering support and encouragement. Stayed in touch as I started and made the whole process seamless.

I would highly recommend VanRath to anyone looking for a new job. I have dealt with a lot of agencies previously and they are definitely the best out there. I received great advice before interviews and was placed in an ideal job within just a few weeks of contacting them. They continue to provide support and still check in every so often to ensure that everything is OK.

Great advice and guidance from Jordan in particular, lovely fella who really helped me getting a job. 10/10! Thanks again