Policy & Engagement Officer

Your new company
A public sector organisation based in Belfast City Centre. This role offers a hybrid working model, with 2 days in the office and the rest remote, providing flexibility and work-life balance.

Your new role
As a Policy and Engagement Officer, you will play a crucial role in acting as the first point of contact for stakeholder enquiries and assisting the team by conducting research and providing policy advice.

Your responsibilities will include:

• Acting as the first point of contact for stakeholder enquiries.
• Providing information, advice, and guidance, including referrals to relevant services.
• Engaging with all contacts in a sensitive, professional, and trauma-informed manner.
• Using a case management system to record engagement data.
• Ensuring the secure handling of complex and sensitive information in compliance with Data Protection legislation.
• Collating, analysing, and preparing draft information to support key functions.
• Contributing to policy and research development through information gathering.
• Monitoring contacts and enquiries, and producing statistical reports.
• Supporting the development of communications and media monitoring.
• Utilising social media and other platforms to promote the work of the Commissioner.
• Assisting with the establishment and running of the Advisory Panel.

What you'll need to succeed

• Experience in an engagement role, with knowledge of trauma-informed practice.
• Experience in policy development and drafting high-quality written materials.
• Ability to identify and use evidence and research to support policy development.
• Experience in managing data, including personal data, to the highest standards.
• Skills in drafting communication materials for various stakeholders.
• Ability to generate reports from statistical data.
• Proven ability to build positive working relationships with a wide range of stakeholders.
• Strong organisational skills, with the ability to prioritise and manage workloads effectively.
• Excellent computer skills, particularly in information management tools and software.
• Knowledge of the role of media, including social media, and the political landscape.

What you'll get in return

• This is a temporary position until December 2025, with the possibility of a 5-year extension.
• The salary ranges from £27,897 to £28,483 per annum.
• Hybrid working, 2 days in office
• 37 hours per week, Monday to Friday 9am - 5pm
• Great opportunity to develop skills
• This role offers a unique opportunity to make a meaningful impact while enjoying a supportive and flexible working environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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