Temporary Receptionist
- Leisure Centre - Full Time Hours
Carryduff
The post
holder will be at the forefront of customer services dealing with the public at
reception desk and by telephone. The duties will also include operating a
computerised booking/cash system, selling tickets/issuing receipts and
maintenance of information databases, directing conference delegates and other
users.
The post holder will assume other delegated duties
relevant to the post reasonably assigned by the Duty Officer.
KEY DUTIES
AND RESPONSIBILITIES:
In line
with the Council’s Customer Care Standards, provide a front of house
service to include greeting and advising customers and responding to
customer queries to ensure that all customers have a positive and enjoyable
experience.
Proactively
sell and promote services offered by the Centre and Sports Services. This
will include point of sales promotions and, on occasion, promoting services at
special events.
Process
casual and member activity bookings including taking telephone and emails
inquiries.
Process
customer purchases and reconcile cash in preparation for lodgement in
accordance with Council procedures.
Carry out
all relevant clerical duties pertaining to the role as and when required as
instructed by the Operations Manager.
Under the
direction of Operations Manager, assist in the replenishment of stock, stock
control and replenishment of information stands.
Full Job description available
It
is essential that applicants have a minimum of:
1.1 - 5
GCSE passes at grade A-C, NVQ level 2 or equivalent
1.2 - One
years’ experience in a similar position, to include front of house, customer
service, administration/clerical work
1.3 -
Experience in cash handling and the preparation of lodgements.
1.4 -
Experience using MS Word and Outlook.
Where
applicants do not hold the qualifications as outlined in 1.1 above, they must
demonstrate a minimum of 4 years’ experience as outlined in
1.2 above.
Skills:
Good
Customer Care skills.
Effective
Oral & written communication skills.
Good
Organisational skills
General:
Applicants
must be prepared to work on a rota system which includes evenings and weekend
work.
Desirable:
1. 5 - Knowledge of a Computerised System
Location:
Carryduff
Hours: 37
(must be able to work weekends) on a rota basis
Hourly rate
of pay £13.26 per hour
Temp
contract (possible extension to the contract)
Job closes on: 28 Feb 25
Start on: 3 March 25
If
you would like to apply for this role, please send us
your updated CV via the link provided and one of the team
will be in touch with you. Or if you would like to discuss this position,
please contact our office to speak to one of our consultants.
We are an
equal opportunities employer. We welcome applications from all suitably
qualified persons.