Contact Manager

MCS Group are proud to be partnering with largest independent insurance brokerage in Northern Ireland, providing bespoke insurance solutions to a diverse range of commercial clients - including retailers, IT companies, and various other businesses with property and liability insurance needs.

We are seeking a proactive and enthusiastic Contact Manager to join the sales team. Reporting to the Sales Manager, you would play a pivotal role in connecting with both new and existing clients, scheduling meetings for Account Executives, and contributing to the growth of the corporate business sector.

Key Responsibilities:

• Client Outreach: Engage with potential and current clients via phone to arrange face-to-face meetings for Account Executives.
• CRM Management: Utilise Salesforce to manage leads, track client interactions, and maintain accurate records.
• Collaboration: Work closely with the sales team to develop strategies for market expansion and client retention.
• Event Participation: Represent the company at industry events and networking opportunities to promote services.

Ideal Candidate:

• Experience: 2+ years in a client-facing role, preferably within the insurance or financial services industry.
• Communication Skills: Exceptional telephone etiquette with the ability to engage high-level stakeholders confidently.
• Resilience: A driven individual who thrives in overcoming objections and is motivated by achieving targets.
• Innovative Mindset: Creative in marketing and promoting business services, with a willingness to take on additional responsibilities.

What's on Offer:

• Competitive Salary: £268,000–£30,000 with annual reviews and bonus schemes
• Generous Leave: 37 days total annual leave, including 25 days of holiday, 11 statutory days, and your birthday off.
• Health Benefits: Private healthcare and life assurance, with options to extend coverage to family members.
• Flexible Working: Hybrid model with one day per week working from home.
• Additional Perks: Cycle to Work scheme, pension plan, and comprehensive development programs.

If you are a motivated professional eager to advance your career with a leading insurance brokerage, we would love to hear from you. Please submit your CV using the link provided or reach out to Ross Murray on s or .