Planner / Scheduler (Property Services)

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Planner & Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Newtownabbey office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

• Be the initial point of contact for tenants for urgent, routine and adaption works
• Scheduling customer appointments and creating events
• Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
• Raising survey events on new COTs, Adaptions and Response jobs
• Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
• Liaise with administration team, supervisor and management to answer queries and review works in progress.
• Liaise daily with client district maintenance officers/administrators
• Monitoring of required completion dates, ensuring they are meet, or extension requested were required
• Dealing with queries and complaint resolution
• Maintaining standards and processes to reach KPI targets.

The Ideal Person

• IT literate, proficient in Microsoft Office
• Previous experience of scheduling/ logistics
• Experience in customer service and customer excellence

Preferred

• Experience operating within a face paced construction industry with a focus toward
• housing maintenance
• A Degree / HND in a related discipline

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

I applied for a new job through Vanrath and was been helped by Conor who was hiring for the role. He kept me up to date during the process and was very helpful. When he rang to let me know I had been successful in the interview, he sounded genuinely happy for me. I've had a great experience so far and I'm thankful to Conor for helping me obtain my new job!

I had a fantastic experience working with Conor Birch. He were professional, attentive, and truly invested in finding the right job for me. From the start, he took the time to understand my skills and career goals, providing valuable advice and keeping me informed throughout the process. His communication was excellent, and guided me through each step, offering interview tips and feedback. Thanks to his dedication and expertise, I landed a role that perfectly aligns with my aspirations.

An excellent service from Ross Stevenson at Vanrath. Ross has been very helpful and supportive from the start which is just over 3 weeks ago. I am due to start a contract Project Manager role next week. I readily recommend Vanrath's recruitment service and Ross in particular.

Chris Haddock from Vanrath, recently secured an opportunity for me within a large public sector organisation. He was extremely professional, well informed of the industry, was on hand to answer any queries, and smooth the transition from one employer and the next.