Independent Assessor of Complaints (IAC)

Independent Assessor of Complaints (IAC).

The Public Prosecution Service for Northern Ireland (PPS) seeks to appoint an Independent Assessor of Complaints (IAC).

The IAC plays a vital role in the overall complaint handling arrangements within the PPS. In examining the complaints referred by complainants, the role holder works from an independent and impartial standpoint.

The Independent Assessor also oversees the development of guidelines and protocols relating to complaint handling and can comment on the procedures used and how they were applied.

The fees payable in relation to these responsibilities will be £353.40 per day (pro rata based on a 7.5 hour working day).

A candidate information pack and application form can be obtained by clicking CONTACT EMPLOYER.

Completed application forms must be returned electronically to iac@ppsni.gov.uk no later than 1.00pm on Friday 28th February 2025.

The Public Prosecution Service is committed to the principles of public appointments based on merit with independent assessment, openness and transparency of process. The Department is committed to providing equality of opportunity for all applicants. Applications are welcomed regardless of age, gender, disability, marital status, religion, ethnic origin, political opinion, sexual orientation or whether or not you have dependants.

Guaranteed Interview Scheme

We are operating the Guaranteed Interview Scheme in this competition for applicants with a disability.