Fees, Receipts and Reconciliation Administrator

Fees, Receipts and Reconciliation Administrator

Belfast – Hybrid (min 50% office based)

We have an exciting opportunity in this brand new role Fees, Receipts and Reconciliation Administrator to join HUB Group. HUB Group (part of Just Group plc – a FTSE-250 company), are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care

As the Fees, Receipts and Reconciliation Administrator you will play a pro-active part in delivering a high standard of service to our customers, partners and business units through accurate collating and posting of revenue and payment references onto our IT systems whilst ensuring that Auditing and GDPR Requirements are met.

This would be a great career opportunity for someone with some reconciliation, credit control for finance administration, who is looking to develop their experience in a growing financial services business

Key Responsibilities:

• Support in the delivery of accurate posting of Financial transactions personally achieving the individual qualitative and quantitative KPIs that are set

• Create reports on excel and analysing/calculating receipts and payments such as percentage calculations, summing , and identification of duplicate references

• Review and submit payment requests and learning about peer checking.

• Suggest/contribute fully to change and process improvements to support the continuous improvement of our service, our compliance or cost to market.

• Ensure all customer Service Level Agreements for allocation activities are met and partners expectations are managed timely and effectively

• Identify any potential areas of risk and working with management and team to understand how these can be appropriately mitigated

• Maintain a strong level of understanding of our service, its scope and any products that are bought on a non-advised basis or recommended through our advised service

• Take ownership of specific customer/partner/provider issues or queries to ensure a timely and appropriate resolution.

Skills and Experience:

• Some proven experience in a similar role where reconciliation, data input, credit control or allocation of transactions and collating data are the focus.

• Strong computer literacy (MS Office) in particular Excell

• Excellent attention to detail and ability to process all information quickly and accurately

• Excellent communication skills – ideally with the ability to communicate information across different media (e.g. telephone, letter, e-mail).

• Strong time management, planning and prioritisation skills to allow for workloads which are subject to constant change

• Clear focus on quality, service and results

• Ability to recognise issues and contribute to creating practical and effective solutions

• Ability to embrace change and actively contribute to continually improving the service offered

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance

• Along with 28 Days Annual Leave plus an Additional Day on us for your Birthday

• Private Medical Cover and Income Protection, just in case

• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets

• Opportunity to progress within your career both in-role and within the company

• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)

• A variety of Employee Funded Benefits available to you via our Online Benefits Portal

• Plus, several additional purchase options available for you and your loved ones