Patient Co-Ordinator

Vanrath are excited to be recruiting on behalf of a Belfast based company for a Patient Co-Ordinator. What’s in it for you?

• Part time - Monday, Thursday, Friday (8am -5pm with 30 min lunch) + 1 Saturday (9-1) per month
• £12.75ph, with increase to £13 after 3 months.

About your next employer
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking system,
What you’ll do

• Replying to patient enquires via email and phone
• Supporting the clinical team
• Supporting Front of House team and Treatment Coordinators
• Communicating effectively with new and existing patients
• Providing support to patients throughout their patient journey
• Managing diary appointments and treatment plans
• General administrative duties
• Dealing with post and deliveries
• Dealing with Lab work both coming in and out of the clinic
• Building and maintaining strong relationships with local practices and GDP referrers
• Coordinating meetings, clinical events and open evenings

About you

• Superb verbal and written communication skills to share updates with patients and other medical staff
• Computer skills and proficiency in Microsoft Office
• Strong analytical thinking and the ability to handle multiple tasks concurrently.
• Excellent customer service skills to provide ongoing support for patients and their families

IND02

To apply today contact Leanne Garrett in the strictest confidence.