General Manager - Office Space

VANRATH are thrilled to be assisting with this extremely rare opportunity for a General Manager to join one of the most prestigious office space in Belfast. The successful candidate will join a prestigious award-winning provider of flexible workspace. The Historic Custom House building has been converted to this State-of-the-Art office space.

This role would suit a charismatic, experienced and personable General Manager/Client Director who potentially comes from a Flexible Office Space or similar Management background - there is massive amounts of progression available with this role.

This is a Permanent - Monday - Friday position (9.00am - 5.00pm). Some potential out of hours working for events, this may be on a weekend. Based in Belfast City Centre.

Salary

FULLY NEGOTIABLE + Amazing benefits, alongside the opportunity to be part of one of the most exciting ventures in Belfast

Responsibilities

You will be the first point of contact for all existing clients, new clients and internal stakeholders, but more than that you’re a crucial part of the centre team. You’ll be dealing with clients every day, so professionalism is of the utmost importance

• To be accountable for the day to day running of the business centre covering all aspects including first class service delivery, operations, team management and support, sales, health and safety, building security and team management
• Play an active role in sales management as well as supporting the Sales team with attracting new clients. Deliver first class viewings of the office space with potential clients and actively be involved in finalising agreements as well as the retention of our existing clients
• Liaise with the Facilities Manager and Cleaner Manager. Use correct escalation processes to resolve all issues asap. Have a good working relationship with local contractors to ensure speed and efficiency of response.
• Manage and maintain effective relationships within the Belfast Community by actively liaising with local agents and business associations
• To inspire and motivate our operational and administrative team to improve client satisfaction
• Support where required with the advertisement and planning of our community events for clients and actively encourage our clients to attend
• Liaise with marketing agency that cover campaigns and socials
• Reporting
• Sales talks on office spaces

The Ideal Candidate:

• Client Director/General Management, Operations or Sales Management within a similar setting (office space ideal)
• Experience of a client-facing service role with a passion to create an amazing experience with our clients
• Great networking skills, and effective communication and leadership
• Proactive hands-on approach to work
• Charismatic and presentable individual

Some positive candidate feedback we’ve received-

‘’5*'s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.’’

‘’I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn't have asked for a quicker and more professional service.’’

‘’My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I’ve secured a job that I really wanted. I wouldn’t hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.’’