Service Administrator

Your new company
This organisation is on the pathway to growth. With big plans for 2025, they are looking to develop their team and need additional service administrators to join them on a permanent basis. This organisation is situated in Ballyclare.
Your new role
This role is a Monday–Friday 8:30am - 5:40pm role. The company asks that you can work 1 night a week and 1 every 4 Saturdays. In this role you will be responsible for the following:

• Be the first point of contact for customers, helping with their enquiries.
• Management of service schedules
• Database management
• Booking of PSV appointments
• Creating maintenance quotes
• Liaising with the workshop for job planning
• Ensuring customer satisfaction at all times
• Ad hoc administration duties i.e. running various reports, scanning and filing paperwork, record archiving and general word processing

What you'll need to succeed
To be considered for this role, you will have the following:

• Educated to GCSE level, including a minimum pass in English and Maths
• Prior administration experience
• Excellent organisational skills and the ability to adapt to changing circumstances
• Excellent communication skills
• Must be able to work under pressure
• Have a full driving licence
• Relevant service reception experience or experience within a franchised car/heavy vehicle dealership would be desirable.
• Process and excellent level of computer proficiency

What you'll get in return
In return, you will receive the following:

• Health insurance
• Employee discounts
• Generous holiday entitlement
• Referral bonus
• Cycle to work
• Life assurance
• Long service recognition

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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