Assistant Manager, People Reporting & Analytics

Location:

Belfast

Workplace:

Hybrid

The opportunity:

The Assistant Manager, People Reporting & Analytics will provide operational leadership and expertise in delivering the Firm's Service Center global People Reporting and Analytics capability. The role will be co-leading the (re)design, development, improvement, support, and adoption of People Reporting and Analytics capability to drive data-informed decision-making to the Firm, enabling the HR organization to improve employee experience and organizational performance.

Working at Baker McKenzie:

Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.

We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.

We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.

Responsibilities:

• Provide operational leadership and expertise in the delivery of People Reporting and Analytics function
• Lead the design, development, and implementation of existing or new measurement and research strategies across the employee lifecycle such as recruitment, promotion, mobility, performance, leadership, and diversity among others
• Assist with defining the service delivery framework, KPIs, and processes in collaboration with the Senior Manager, People Ops Director, and Global Functional Leaders to support the Firm's People strategies with a focus on both Legal Professionals and Professional & Business Services (PBS)
• Ensure the quality and on-time delivery of high-impact global People-related analytics projects/programs by employing appropriate and systematic methodology in data gathering, analysis, visualization, interpretation, and reporting, while efficiently maintaining quality standard reports
• Proactively identify and resolve issues within the process and delivery of analytical data and information. Partner with the In-Market and Specialist teams to deliver a more integrated and seamless approach to data-driven HR
• Provide key insights and recommendations to the leadership team and other stakeholders based on the results of People research and analysis
• Manage and lead a high-performing global end-to-end People Analytics and Reporting function with a focus on coaching and development
• Develop top talent by leading regular and having robust performance/ coaching conversations and ensuring the support systems within the organization
• Perform other functions as may be assigned by immediate manager from time to time

Essential Criteria:

To be successful in this role you will need:

Skills and Experience:

• Bachelor's degree (or equivalent) in Psychology, Behavioral Science, Applied Statistics, Social Sciences, or other relevant courses, or equivalent work experience
• Significant experience and in-depth understanding of leading people/organization research, analytics, and reporting capability
• Deep domain knowledge in most HR practices and processes, data flow, and management, preferably proven functional knowledge on D&I programs, succession planning, and leadership
• Advanced proficiency or practical knowledge in data analysis tools (e.g., MS Excel, SPSS, R, JASP, Jupyter Hub, etc.) and presentation/visualization tools (PowerPoint, Tableau, Power BI)
• Experience and proficiency in business/process analysis, developing standard metrics/dashboards, and workforce plans in multinational or global organizations, preferably from professional services organizations
• Well-versed on emerging trends in the analytics field
• Working knowledge of data privacy law
• Exceptional analytical skills, mastery of business intelligence or related discipline, along with critical thinking skills in formulating hypotheses, interpreting results, and ability to make educated guesses when data may be sparse or unavailable
• Excellent executive presentation skills with the ability to distil and present actionable information derived from complex data
• Strong organizational and interpersonal skills including written and verbal communication skills
• Strong project management skills with a demonstrated track record of successfully leading key global initiatives from start to finish; ability to appropriately plan, organize, coordinate, and prioritize multiple projects simultaneously
• Able to work with virtual teams and drive by influence
• Able to sift through the nuances and discern the most effective and efficient processes that would harmonize potentially differing approaches to come up with the new standard defining a higher level of quality and experience
• Fluent verbal and written English communication skills