Administrator - Band 3

We are currently working with a large Public Sector body in recruiting for a Band 3 Administrator.

JOB SUMMARY

To be responsible and accountable for the organisation of a number of Orthopaedic, pre- operative assessment clinics ensuring adherence to IEAP to maintain maximum clinic capacity. To work as part of a team providing a high quality appointments service to patients and clinicians and ensure the provision of service between core hours.

MAIN DUTIES AND RESPONSIBILITIES
1 Use appropriate computer systems to ensure that all information is accurate and up-to-date, to include electronic booking of pre-operative assessment appointments
2 Deal with non-routine demands for appointments promptly and effectively
3 Action appropriate appointment details including specific departmental quality documentation
4 Manage the appointment lists on computer as defined by clinic scheduling rules
5 Deal with appointment queries from patients and/or their carers
6 Organising clerical tasks relating to the pre-operative assessment service
7 Ensure any outstanding medical investigation results are available in a timely manner and chase up any missing clinical information
8 Any other duties appropriate to the grade as may be assigned

This job description is not meant to be definitive and may be amended to meet the changing needs of the business.

Experience /Qualifications /Registration

4 GCSEs at Grades A-C/9-4 including English Language (excluding English Literature) and Maths or equivalent/higher qualification AND 1 year's experience in a clerical/ administrative role

OR

NVQ Level II in Administration AND one year’s experience in a clerical/administrative role

OR

• Have 2 year's experience working in a clerical/administration role position
• One years experience working with computerised information systems e.g. PAS, BOIS or equivalent