IT Support Engineer

MCS Group is proud to work exclusively with a well-established, locally grown manufacturing company eager to expand its team by adding two 1st/2nd Line Support Engineers.

This team will play a key role in an exciting modernisation project. It will focus on cloud migration and leveraging data to enhance overall business efficiency.

Your Responsibilities:

• Install and configure hardware and software across the site.
• Respond promptly and efficiently to IT issues as they arise.
• Provide hands-on support and maintenance for Microsoft-based technologies.
• Develop and deliver technical documentation to support new staff training.
• Assist new employees with workstation setup and onboarding training.
• Maintain and support Active Directory.
• Offer in-person and remote support to end users, ensuring a high standard of service.

What You’ll Need:

• A minimum of 2 years' experience as a 1st/2nd Line Support Engineer.
• Experience supporting both wired and wireless networks.
• Industry experience working with Windows 10/11, Microsoft Office, and Active Directory.

Desirable Skills & Experience:

• Having the following will give you a competitive edge in the application process.

The Package:

• Competitive salary based on experience.
• Free on-site car parking.
• A fantastic team environment.

If you’d like to learn more about this opportunity, click APPLY NOW or reach out to Specialist IT Recruitment Consultant Aaron Pyper at 9 9 or via email at s.

ALL CONVERSATIONS ARE STRICTLY CONFIDENTIAL.