Honeycomb is delighted to be working with our client, a leading player in manufacturing for the role of Customer Service Administrator. This is an excellent opportunity to join a reputable and innovative organisation, known for its commitment to quality and customer satisfaction.
The Company
Our client is a globally renowned manufacturing company based in Londonderry/Derry. A leader in their field, our client offers a diverse range of products, with a strong emphasis on delivering exceptional customer service across the globe. This is an exceptional opportunity to become part of a growing business that offers an attractive route of progression.
The Role
The Customer Service Administrator will work within a team to support the sales support function for the business.
- Act as the first point of contact for customer queries, providing updates on orders, and handling any questions in a professional and informative manner.
- Inputting orders, and confirming all order details with the customer, displaying strong attention to detail to ready for distribution.
- Maintaining accurate records and logging calls on customer accounts
- Collating weekly sales reports
- Ensuring deadlines are met by working within agreed time lines
- Delivering exceptional customer service to customers.
The Person
The ideal candidate for this role will have exceptional customer service and interpersonal skills. You will have previous experience acting as a point of contact for customers, corresponding in an efficient and effective manner. The ideal candidate will be confident navigating IT systems and have confidence working with numerical data. The successful candidate will thrive working in a diverse role, work efficiently, and manage their workload in a fast-paced environment. A positive, can-do attitude and flexibility in adapting to various tasks are essential for this role.
The Benefits
This role offers a competitive salary, bonus schemes, and working hours are Monday to Friday, with an early finish every Friday. Further details on the package and benefits can be shared upon application.
"To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Brad Roberts, Senior Recruitment Consultant, via s
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **