Purpose of the role
You will deliver a professional transport service to the general public to standards required by the Bus
Companies as defined in the Passengers Charter, ensuring excellent customer service is delivered at all
times so they enjoy a safe, pleasant and comfortable journey.
Main Duties & Responsibilities
The following reflects typical duties and is not intended to be a comprehensive description of all tasks:
- Operate local bus services, express, school & contract work in accordance with route and time
schedules.
- Provide excellent customer service to passengers at all times, and deal with customer enquiries.
- Communicate with passengers in a clear, concise and polite manner.
- Pick up and set down passengers at bus stops with due care for their safety as they board and alight
the bus.
- Be presentable and in full uniform at all times when driving a bus.
- Deliver safe driving at all times and operate within legal requirements and driving regulations.
- Ensure the cleanliness of vehicles is maintained at a high standard and meets customer expectations.
- Take fares, issue tickets and check validity of travel cards, pre-purchased tickets and passes.
- Ensure all money taken is accounted for and adhere to pay-in procedure.
- Report any accidents/faults and fill in daily record book.
We are currently recruiting for the following areas:
- Metro and Glider Service - Belfast
- Newry
- Armagh
- Dungannon
- Portaferry
Career development
Translink understands the importance and value of investing in their employee's development and are ready to help you successfully grow the company. We offer excellent career development opportunities through on-site, off-site and virtual training on our e-learning platform and our staff app.
Staff benefits
As an employee you'll benefit from a range of training with a competitive salary, competitive annual leave and a friendly working environment. These include, free staff travel pass for bus and rail, discounts on our staff app, career development opportunities and full uniform.
Further information about the role are available from the Bus Driver Information Booklet.
To submit your application, click APPLY NOW.
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