MCS Group is partnering up with a multi-national Managed Service Provider with a focus on the North and the South of Ireland, as they seek to add a Technical Business Analyst/Functional D365 Consultant to their growing team.
About the Role: We are looking for a proactive Microsoft Dynamics 365 Functional Consultant with expertise in on-premises deployments to deliver tailored CRM solutions that drive business transformation. This role involves working closely with clients to understand their requirements and configuring Dynamics 365 to meet their on-premises infrastructure needs.
Key Responsibilities:
Collaborate with clients and stakeholders to gather and analyse business requirements for on-premises Dynamics 365 implementations.
Configure and customise Dynamics 365 Sales, Customer Service, and Marketing modules within on-premises environments to align with client objectives.
Develop and document functional designs and solution specifications specific to on-premises deployments.
Lead workshops and training sessions to ensure successful user adoption of on-premises solutions.
Work closely with technical teams to translate functional requirements into effective on-premises technical solutions.
Identify opportunities to leverage out-of-the-box features to maximise efficiency while maintaining on-premises infrastructure integrity.
Provide ongoing support and enhancements for on-premises implementations.
Assist in the development of project documentation, including user guides and process documentation for on-premises solutions.
Contribute to pre-sales activities by preparing solution demonstrations and assisting with proposals focused on on-premises deployments.
Stay current on Dynamics 365 on-premises and Power Platform updates to provide clients with innovative, secure, and scalable solutions.
Qualifications and Skills:
Proven experience implementing and configuring Microsoft Dynamics 365 in on-premises environments.
Strong understanding of business processes and how they translate into technical solutions.
Hands-on experience with Dynamics 365 Sales, Customer Service, and Marketing modules in on-premises setups.
Knowledge of infrastructure requirements, security considerations, and maintenance for on-premises deployments.
Excellent communication and stakeholder engagement skills.
Ability to manage multiple tasks and adapt to changing client needs.
Why Join:
Opportunity to collaborate on dynamic on-premises projects that make an impact.
Supportive environment focused on professional development.
Competitive salary and comprehensive benefits package.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or s.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
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Matching this job role: Business Analyst
MCS Group
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10th Floor,
The Ewart,
3 Bedford St,
Belfast,
BT2 7EP
Job Ref: BBBH55841_1736501432