Charity Operations Manager

Charity Operations Manager
Location: Newry, Northern Ireland (Flexible Working Arrangements)
Hours: Full-time, with flexibility required, including evening work as necessary.
Salary: Competitive

About the Role:
An exceptional opportunity has arisen for a driven professional to join a respected charitable organisation as Charity Operations Manager. This role goes beyond a career move – it’s a chance to make a meaningful difference in the lives of grieving families, offering vital support at their most vulnerable moments.
The successful candidate will oversee operational, financial, and regulatory activities, ensuring critical services are delivered seamlessly. This isn’t a typical 9–5 role; it demands responsiveness and dedication, often requiring evening availability and a commitment to the mission as a lifestyle.

Key Responsibilities:
Operational Leadership:

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  Manage all aspects of the charity’s repatriation services, ensuring timely and compassionate delivery.
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  Coordinate with international partners to streamline the repatriation process.
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  Ensure compliance with international legal and medical requirements.

Financial Oversight:

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  Oversee the charity’s budget, ensuring financial sustainability and accountability.
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  Manage donor relationships and the financial reporting process.
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  Prepare financial reports for trustees and regulatory bodies.

Stakeholder and Team Management:

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  Lead and support a team of staff, volunteers, and Trustees.
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  Maintain strong relationships with donors, advisors, and partner organisations.

Fundraising and Public Relations:

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  Drive fundraising initiatives to ensure financial support for the charity’s mission.
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  Represent the organisation at public events and manage media communications to raise awareness.

Family Support:

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  Serve as the primary contact for bereaved families, offering empathetic guidance throughout the repatriation process.
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  Provide compassionate communication tailored to the sensitive nature of each case.

Regulatory Compliance and Future Planning:

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  Ensure adherence to all relevant regulatory requirements in Northern Ireland and Ireland.
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  Collaborate with Trustees to plan for the charity’s sustainability and growth.

Who We Are Looking For:
This role suits a compassionate individual with significant operational management experience and a passion for making a difference. The ideal candidate will demonstrate:

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  Empathy and Sensitivity: Ability to handle emotional situations with care and professionalism.
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  Operational Excellence: Proven experience in managing complex processes in a regulated environment.
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  Leadership Skills: Capability to inspire and coordinate staff and volunteers.
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  Financial Acumen: Strong experience in budgeting and fiscal oversight.
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  Flexibility: Willingness to adapt to the needs of families and the service, beyond traditional office hours.
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  Cultural Awareness: Sensitivity to diverse backgrounds and challenges faced by beneficiaries.

What’s on Offer:

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  An opportunity to make a profound difference in people’s lives.
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  A flexible working environment based in Newry, with hybrid options.
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  A competitive salary, reflecting the role’s responsibilities and impact.

This role is for someone ready to dedicate their skills and compassion to a cause that truly matters. If this resonates with you, we would love to hear from you.

For more information, please contact Ethan Boylan.