Patch Manager - Craigavon

VANRATH are delighted to be assisting our client, a large and well-known Public Sector Organisation with the recruitment of a Patch Manager to join their team based in Craigavon.

This is a Full-Time Monday - Friday position. 37 hours per week. Monday - Friday 9 - 5.

Salary

£30,206 - £33,900 per annum, plus benefits.

Responsibilities

• Tenancy termination & management of empty properties (voids).
• Tenancy management of existing and new tenancies and other tenure types existing within managed estates / properties.
• Secure tenants seeking to transfer to other social housing.
• Succession, assignment, joint tenancy & direct exchange applications.
• Income Collection and rent account management in respect of new, existing and outgoing tenants.
• Planned maintenance and associated consultation, customer payments, organising, recording and monitoring associated decant and other arrangements for tenants as necessary.
• Community involvement, community cohesion and community safety.

Requirements

• Hold a degree (Level 6*) or equivalent and a minimum of 1 years relevant experience in a customer support environment.

OR

• Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing and a minimum of 1 years relevant experience in a customer support environment.

OR

• Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent and a minimum of 2 years relevant experience in a customer support environment

OR

• Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment.

AND

• Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full including with reasonable travel timeframes.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.