Do you see a career in
Housing? We do!
Our vision is to provide homes for people to
live well. We believe we can make a huge difference
to people, their families and society. We do this through our values, our people,
and our ambition. you share a similar desire and want to join us in building
our future together, read on!
Customer Service
Advisor
37 hours per week
(Potential for part
time hours)
About you:
As a member of our Service Centre Team, you
will be operating within a dynamic, responsive, and fast-paced environment in
which you will provide an outstanding service to all current
and potential customers contacting Clanmil. You will be using different
communication channels to communicate with customers and promoting digital
channels where possible.
We expect you to have a
minimum of one years’ experience of dealing
with a high volume of [JM1] [TP2] [JM3] customer queries in
a front-line customer service role such as a call/service centre, retail etc,
with experience of using Microsoft Office Applications.
What we
offer:
You will
be part of a fun and friendly Customer Service team. We offer flexible and
hybrid working, and we have some other amazing benefits including a
healthcare scheme, generous annual leave entitlement, and lots of benefits to
support your work/life balance and a generous pension scheme. The salary for
the role is £23,088 to £25,280 pro rata per annum, with either a working from home allowance
or a city centre weighting allowance.
Want to
apply?
Great! Visit
us at clanmil.org/join-the-team and learn more about what it is like to work
for Clanmil. You can apply via our recruitment portal to start your
application.
Closing
date: 26th January 2025
Interviews:
W/C 3rd February 2025
Clanmil Housing Association is an Equal Opportunities Employer. Recruitment
records are held for two years as per our Data Retention Policy We reserve the
right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil
positions become vacant which require the same eligibility criteria and have
similar duties and responsibilities
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Matching this job role: Call Advisor
Clanmil Housing
View Employer Profile
Northern Whig House,
3 Waring Street,
Belfast,
Co. Antrim,
BT1 2DX
Job Ref: REQ0379