Company Description
Apple Recruitment Services is a multi-award winning agency
based in Belfast, Northern Ireland, providing temporary, contract, and
permanent staff placements since 1952. Our client portfolio includes small
businesses and multinational organizations, offering personalized services and
expertise in recruitment. As members of the Recruitment & Employment
Confederation, we ensure the highest standards of service and professionalism.
Role Description
This is a full-time, permanent with our client, a top
employer in the Belfast Metropolitan Area. The Street Works Coordinator will
coordinate and mage the street works activities associated with maintenance,
connections and network development projects.
The successful person will coordinate and manage street
works activities related to asset maintenance, new connections, and network
development projects. Ensure compliance with operational and regulatory
requirements, while maintaining effective communication with key stakeholders such
as the Department of Infrastructure. The role involves managing notices,
permits, updates, and addressing defects, all while leading a small team to
ensure smooth operations and service excellence.
Criteria:
·
5 GCSEs (or equivalent), including Maths and English.
·
At least 12 months of experience coordinating street works using
Symology and applying for permits.
·
Strong understanding of The Street Works (Northern Ireland) Order
1995.
·
Excellent communication skills, both verbal and written.
·
Proficiency in Microsoft Office, particularly Excel and Word.
·
Strong organizational skills with the ability to multitask and
prioritize effectively.
·
Eligible to work in the UK on a full time, permanent basis.
Key
Responsibilities:
·
Lead a team to efficiently plan connections and asset maintenance
for customers.
·
Motivate and mentor the team to enhance productivity and customer
experience.
·
Track work volumes and ensure KPIs are met.
·
Provide clear targets and assist with training, feedback, and
development.
·
Manage escalated complaints and assist in implementing new
procedures.
·
Maintain accurate asset data and ensure compliance with service
standards.
·
Support other areas within the Contact Centre and Support Services
as needed.
Hours:
A Full-Time position 37 hours per week. 8.30am-5pm Mon-Thurs and a 4.30pm
finish on Friday.
Starting
salary £27,000. Company bonus scheme of 6%-9% per annum.
Benefits: Contributory pension scheme
with enhanced employer contribution for qualifying staff, Free life assurance,
Enhanced maternity pay for qualifying staff, enhanced sick pay for qualifying
staff, Give as you Earn scheme, 20 days annual leave and 11 bank holidays, Up
to an additional 5 days for length of service, Further education policy,
Dedicates health and wellbeing programme, Employee assistance program. Free
staff bus from Belfast City centre and free staff car parking.
If
you are interested in this opportunity or would like to find out more, please
click on the link to send your CV to Patricia and I will be in touch.
If
this role isn’t suitable but you are looking for a new opportunity, please do
not hesitate to contact our experienced consultants. You can visit our website
in the first instance or call our office.
Apple
Recruitment Services is acting as an Employment Agency in relation to this
vacancy. Apple Recruitment Services is an Equal Opportunities Employer.