Digital Systems Manager

Job Title – Digital Systems Manager

Location – Lisburn

Hours – 36.25 hrs p/wk

Hourly Rate - £21.28 – PO3 Grade

Duration – Temporary (3 Months)

Main Purpose:
To provide expert technical and business support for a range of Digital Line of Business (LOB) Systems and Services. The role includes managing systems such as Finance, HR, Stores, Fleet, and Operational Applications, ensuring the efficient and effective provision of these services, including development, maintenance, and troubleshooting.

Summary of Responsibilities:

• Digital System Management:
• Provide specialized technical knowledge for managing Digital LOB Systems and Services, ensuring compatibility, security, and asset management across all hardware and software.
• Oversee day-to-day service requests and incidents, meeting service level agreement (SLA) standards with both internal and external stakeholders.
• Lead system development and implementation, including troubleshooting and resolving issues in collaboration with external suppliers and internal teams.
• Ensure up-to-date documentation, including operational guides and policies for system users.
• Business Planning:
• Work with senior staff across departments to support the organization’s strategic priorities and solve IT-related challenges through innovative solutions.
• Manage the development of business cases, tenders, and quotations in compliance with procurement policies.
• Provide expert advice and support for IT management strategies, budgeting, and long-term plans.
• Systems and Service Improvement:
• Research and monitor technological developments to introduce new or enhanced systems, ensuring best value and efficient resource use.
• Lead efforts to continuously improve IT services and oversee quality initiatives, especially those related to IT service management standards such as ISO 2
• People Management:
• Provide leadership and guidance to IT team members, helping to develop their skills and ensure high performance.
• Supervise staff, support their training needs, and ensure a flexible and motivated workforce.
• Governance, Data & Information Assurance:
• Ensure compliance with all relevant frameworks, policies, and procedures, particularly those related to health and safety, equality, and information governance.
• Advise senior management on legislation, policies, and processes and coordinate with internal and external auditors for the accurate provision of IT-related information.

Essential Criteria:

• Education: Degree in a relevant field (e.g., IT, Systems Development) OR at least 5 years of experience in a similar role.
• Experience:
• At least 2 years in a Systems Manager role, or 5 years in a similar capacity.
• Proven experience managing and upgrading IT systems, with the ability to troubleshoot complex issues.
• Skills:
• Strong planning, organizational, and communication skills.
• Ability to deliver high-quality work with attention to detail and a customer service orientation.
• Valid UK driving license or access to personal transport.

Desirable Criteria:

• Experience in the public sector or local government.

Application Deadline: Friday 10th January 2025

If you wish to apply or would like more information, please email your CV in Microsoft word format to Daniel Finlay at

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Apple Recruitment Services is an Equal Opportunities Employer.