ICT Officer

We are recruiting for an ICT Officer for a local charity based in Belfast.

The primary hours of this post are 9am to 5pm (35 hours per week).

There will also be a requirement to provide remote support during evenings and weekends. A flexi-time system is in operation.

Salary £15.97ph. Initial 6 month contract.

KEY DUTIES

• Provide day to day support of ICT within the organisation
• Support IT applications including In-Form, OSKA, Exchequer, PAMS and Raiser’s Edge.
• Provide training and support to staff in the use of IT systems and software applications.
• Ensure that Data Protection procedures are followed throughout the organisation.
• Maintain the IT asset register showing serial numbers and configuration of all IT equipment within the organisation.
• Develop procedures and document resolutions to common IT issues.
• Organise and attend meetings, taking notes to produce minutes when required.
• Assist with site ICT equipment audits.

CRITERIA:

1. Relevant third level IT qualification plus at least 2 years of IT experience supporting IT users within a small to medium sized organisation.

OR

Relevant IT certifications plus 3 years’ experience supporting IT users within small to medium sized organisations.

AND

2. Experience of :

• working within an IT Help Desk system and recording case notes
• supporting ICT users with various levels of ICT technical knowledge
• providing remote support by phone and email.
• setting up user accounts on computers and mobile phones
• setting up secure printers and WiFi systems.
• installing and troubleshooting networks and structured wiring systems.
• working within the SCNI IT team will involve lifting IT equipment and climbing stairs.

AND

A full, valid driving license and use of a vehicle is required to be able to meet the requirements of the post

To apply for this role please forward your CV to Laura-Lee Quigley at or for a confidential chat please call 16.

Keenan Recruitment is an equal opportunity employer, acting as an Employment Business on behalf of our clients for temporary work and an Employment Agency for providing permanent employment with our clients.

Keenan Recruitment is proudly a Corporate Member of REC - 1 (Recruitment and Employment Confederation) adhering to all current employment legislation.