We have a fantastic opportunity for you to join our client, based in Larne as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £12.59 per hour
Start Date: 3rd January
Benefits working with NICS:
- On the job training provided
- Long term opportunity – 6 months with possible extension
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
Administrator hours of work:
- Post is based on an 8am to 8pm working pattern Monday - Friday. Jobholder will be required to work a variety of patterns between 8am and 8pm.
About the Administrator role:
The staff member will act as the first point of contact for claimants and will be responsible for assisting claimants who need to transact their business face to face. This will include claimant orientation, resolving queries, arranging appointments, undertaking interviews, coaching claimants to become more digitally competent and, where appropriate, input new data and change of circumstances updates.
Full attendance will be required during the first 5 weeks of training and consolidation with no leave permitted.
What we’re looking for…
- Effective call handling skills and excellent interpersonal skills
- Good verbal and written communication skills
- Ability to build rapport with colleagues and customers
- Ability to work accurately within set deadlines and to achieve targets
- Basic IT skills / computer literacy with an aptitude for learning new systems
- Organised with good time management skill
The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics.
** 5 GCSE grades C or above required with certificates (including English & Maths)**
**An AccessNI will be required**
If you are interested please apply via link or contact Kerri Kyle at TRC
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Matching this job role: Administrative Officer
The Recruitment Co.
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2nd Floor, State Building,
Arthur Place,
Belfast,
BT1 4HG
Job Ref: AO-Larne-KK1