Housing Mediation Lead

HOUSING MEDIATION LEAD

Salary Scale: £34,524 - £35,712 per annum (pro rata)

Location: Skainos Centre, Belfast (with option for hybrid working)

Hours: 25 hours per week

We are seeking a dedicated Housing Mediation Lead to join our team and play a key role in ensuring positive outcomes for housing-related disputes within the private rented sector.

About the role

As Housing Mediation Lead, you will:

• coordinate and deliver an effective, accessible and holistic mediation service for tenants within the private rented sector and for registered private landlords;
• facilitate open and impartial discussions between parties to reach solutions;
• mediate disputes such as rent disagreements, maintenance issues, and eviction notices;
• participate in the selection, induction, training and supervision of a pool of sessional mediators.
• assign cases to the Housing Mediator.

About you

You will have:

• a good standard of education or level of ability
• a recognised accredited qualification e.g. with Mediation NI or, UK or reached MII Practitioner Level in the Republic of Ireland
• a minimum of one years’ full-time (or equivalent part-time) experience of working as a mediator
• experience of effective collaborative working with stakeholders or agencies
• ability to achieve positive outcomes through mediation
• a flexible approach to working hours (evening or weekend work may be required)
• access to transport to fulfil the requirements of the role

About Housing Rights

Housing Rights has been helping people in Northern Ireland deal with housing and homelessness problems since 1964. We help people with their housing and homelessness problems through our helplines, and advice and mediation work. We use their experiences to bring change and improvements with our policy work. We educate and inform others working in the housing and advice sectors to help their clients.

All our work helps us to achieve our vision 'when everyone has a home'.

Benefits

We offer our staff the following benefits:

• hybrid and flexible working
• tailored learning and development plan
• a generous holiday allowance
• enhanced employer pension scheme with free life assurance
• accessible location and free parking
• fun events for staff engagement
• access to employee wellbeing services

The closing date for this post is midday on 9 December 2024

For further information and to submit your application, click APPLY NOW.

Housing Rights gratefully acknowledges the financial support of the Department for Communities towards this post.

Diversity is valued at Housing Rights. Applications from all sections of the community are actively encouraged.