JOB TITLE: Temporary Community Support Officer
HOURS: 37 hours per week (hours must be flexible to suit the needs of the
post).
KEY
PURPOSE OF THE JOB:
As a member
of the Community Development & Resources Team the post holder will be
required to:
·
Develop and manage the Community Support
Service whilst striving at all times for continuous services improvement.
·
Manager and motivate staff to deliver a
needs based service which is delivering effective and efficient outcomes and
outputs.
·
Manage programmes, with a focus outreach
to Community/ Voluntary organisations, in compliance with legislation,
regulations and internal and external processes.
·
Assume any other related duties relevant
to the role reasonably delegated by the Community Development & Resources
Manager, this will include attendance at meeting and participation in an
interchange of duties with the Community Facilitates & Resources Officer to
cover sickness, annual leave, staff vacancies etc
KEY
DUTIES AND RESPONSIBILITIES:
1. Oversee the operational
management, staff supervision & development of the Community Support team
and establish appropriate targets to promote effective community engagement and
ensure the outputs are in accordance with the Council’s Community Development
& Good Relations Strategies.
2. Develop and maintain
good communication links within the voluntary and community sector by
encouraging effective networking and promotion of best practice in community
development & good relations.
3. Develop local policies,
service level agreements and systems to ensure the efficient delivery of a need
based service that is effectively promoted and communication to all
stakeholders.
4. To be responsible for
the co-ordination and completion of reports, financial claims and monitoring
templates for internal and external stakeholders.
5. To monitor the
performance of all Community Support functions and take corrective action in
order to resolve any adverse variances
6. Work across the
Community Development & Resources Team and Cultural & Community
Services unit on collaborative initiatives and opportunities.
7. Assist with management
of all budgetary control issues across Community Support, ensuring adherence with
Council’s accounting manual.
8. Ensure compliance with
Council policies and procedures and operate within the highest standards of
management and personal behaviour, which reflect the core values and behaviours
of the organisation.
9. Promote equality of
opportunity and access in service delivery and in employment of staff through
the mainstreaming of equality within the Council.
10. Ensure the provision of
high standards of customer care across the services and promote and manage the
service effectively and communicate in a way, which enhances and promotes the
public image and overall reputation of the Council.
11. Develop and enhance
working relationships with relevant partners and stakeholders to maximise
12. corporate and community
planning outcomes and to generate innovation in service delivery.
The
services falling within the responsibility of the post are as follow:
·
Community
Development & Support
·
Good
Relations
·
Administration
Note: The
post holder should be aware that the responsibilities and functional areas of
the post may be subject to change as a result of organisational change. The Council therefore reserves the right to
change the duties of the post by adding to or amending the range of functional
responsibilities. The post holder will
be required to be flexible and adaptable to meet the changing needs and
requirements of the organisation.
Person Specification
It
is essential that applicants have a
minimum of:
ESSENTIAL CRITERIA:
1.1 – A degree level
qualification in relevant discipline.
1.2 – Three years’ relevant
experience managing Community Development or Good Relations programme within at
least 3 of the following areas:-
- Supervision of staff and/or volunteers
- Working with a range of
stakeholders to achieve effective outcomes
- Policy assessment &
development
- Managing a budget
- Delivering a community
event
Where
applicants do not hold the qualifications as outlined in 1.1, they must demonstrate a minimum of six years’ experience as outlined in 1.2.
·
A
working knowledge of legislation and regulations around community development,
good relations budgetary control and staff management
·
A
clear understanding of issues facing local communities locally and across
Northern Ireland.
·
A
good understanding of workings of local government and wider environment and
political context in which it operates.
1.3-
It is essential that applicants hold a full (i.e. not provisional) and current
UK driving licence and access to a car or *have access to a means of transport
which would enable the applicant to carry out the duties of the post.*
Location: Lisburn
Target Start Date: 6 Jan 2025
Temporary Contract: Approx. 6 months may be extended
Closing date for CVS: 2 December 2024
Hourly Rate of pay £20.31 per hour plus accrued holiday pay
Hours of work: 37 hours per week
To Apply: If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact our office to speak to one of our consultants.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.