Customer Success (35K)(Hybrid)(Belfast)

Looking to join a fresh growing FinTech Company? This could be the right role for you,

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits:

• up to £35k base depending on experience
• Hybrid working
• Progression Opportunities
• Individual and Company Bonus

Client

Used by more than 3 million people annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify those providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangements also facilitate other companies to increase the range of services offered (and revenue generated) via their websites. Our products are used by over 400 financial partners in the insurance, finance and utilities industry.

The Ideal Person

• Determined and eager to embrace new experiences and responsibilities.
• Confident and empathetic communicator able to understand other’s points of view
• Thrive on customer interaction and comfortable dealing with senior company executives.
• Natural planner with an organised mindset and approach to work

Qualifications: A business related degree

Experience:

• Minimum of 3 years’ experience in a customer facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background
• Experience of managing and maximising the profitability of multiple B2B relationships
• Experience of working in a target driven environment
• Excellent analytical and data interpretation skills
• Excellent skills in MS Office (particularly Excel).
• Proven ability to self-educate
• Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.

Desireable:

• Experience in an IT, e-commerce, fintech or financial services environment
• An appreciation of web/software development
• Experience of CRM and Google Analytics would be beneficial

• For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact 0r in the strictest confidence.

‘’Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.’’‘’I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role’‘’I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.’‘’VANRATH were an incredible help in finding me my new position. Within a day or two of uploading my CV to the platform, VANRATH were already on the phone looking to get to know me and my interests and motivations better. This consideration was then carried through to their job searches and reflected in the opportunities they then offered to me. I felt that they understood what it was I wanted from my career and cared enough to guide me with respect to that, even if it meant not necessarily jumping at the first opportunity that arose.’’