We are currently recruiting for 6X Administration Officers based in Belfast City Centre
Start date: ASAP
Location: Belfast City Centre
Duration: 6 months subject to review
Hours of work: Monday to Friday 9-5 (Flexi time and hybrid working available after training)
Rate of pay: £12.59 per Hour - Weekly pay
Main Duties:
Investigation includes:
• using automated online processes to request financial information from the Customer Information System (CIS), HMRC, Experian; or LPS Landweb;
• writing to the debtor’s bank or employer where these have been identified from the searches, or reported by the debtor or creditor, to request verification of income, employment;
• writing to the debtor where telephone contact has been unsuccessful to ask that they come to an arrangement to pay or provide information about their financial circumstances; and
• securely recording all information on JEMS and/or in the clerical files as appropriate
with all activities carried out in line with the EJO manual and/or line manager advice.
2. Completion of basic enforcement orders, i.e. Attachment of Earnings Orders (AEOs) or Orders Charging Land (OCLs) in line with step by step procedures laid out in the EJO Manual
3. Referral to Complex Case Team for Prosecution, if required
Telephone debt negotiation to seek either full settlement of debt or an agreement to pay by instalments, based on step-by-step call scripts and procedures laid out in the EJO Manual.
Essential Criteria:
- 5 GCSEs A-C including Maths and English (Must be able to show proof)
- Must complete an Access NI