Administration Officer – Bangor (ASAP Start date)

We have a fantastic opportunity for you to join our client, based in Bangor as a full-time Administrator. This is a long-term temporary opportunity.

Our client is Northern Ireland’s Leading Public Sector Employer.

Administrator Pay Rate: £12.59 per hour

Start Date: As soon as possible

Benefits working with NICS:

• On the job training provided
• Long term opportunity – 51 weeks with possibility of extension
• No experience required
• Gain valuable skills and progress your career
• Diverse and inclusive employer with active social mobility policies

Administrator hours of work:

• Monday to Friday 9am-5pm

About the Administrator role:

• You will be working as part of the The First Contact Team Member acts as the first point of
  contact for claimants and is responsible for assisting claimants who need to transact their business face to face.
  This includes claimant orientation, resolving queries, arranging appointments, undertaking interviews, coaching
  claimants to become more digitally competent and, where appropriate, inputting new data and change of circumstances updates.

The role is in a front facing office dealing with customers
either face to face or telephone and is a full time post from
9am to 5pm

We’re looking for…

• Effective call handling skills and excellent interpersonal skills
• Good verbal and written communication skills
• Ability to build rapport with colleagues and customers
• Ability to work accurately within set deadlines and to achieve targets
• Basic IT skills / computer literacy with an aptitude for learning new systems
• Organised with good time management skill

The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics.

**No experience needed – just 5 GCSE grades C or above required (including English & Maths)**

**An AccessNI will be required**

If you are interested please apply via link or contact Kerri Kyle at TRC