Job Coach (Picture Framing)

Location Picture Framing, Stepping Stones NI, 39 Seymour Street, Lisburn

Salary £24,338 (pro rata)

Hours of work 29.5 hours per week. Tuesday-Thursday 9am-4.30pm, Friday 9am-4pm.

Responsible for: Have a key role in fulfilling customer picture framing orders by working directly on framing pictures, and support the implementation of a comprehensive training programme for our participants.

The Key purpose of the post is to identify the training needs of trainees and support the development of training to support those needs as well as contributing to the successful operation of the picture framing service. The job coach will work closely with customers to understand their needs, offering guidance on framing options while maintaining high levels of craftsmanship.

Main Responsibilities

• Identify training needs of trainees and support the development of training to meet those needs.
• Support trainees in carrying out Picture Framing tasks.
• Adhere to all safeguarding policies and procedures.
• To liaise with staff, employers, social workers, parents and carers to ensure effective training within Stepping Stones NI and where appropriate to the world of work.
• Participate fully in annual reviews for clients.
• Assist clients in selecting frames, mounts and glass that best suit their needs.
• Measure and cut frames, mounts and backing materials to fit items such as artwork or photographs precisely. Ensure accurate dimensions and quality cuts.
• Have a key role in fulfilling customer orders by working directly on framing pictures.
• To supervise the use and maintenance of equipment and report any faults.
• Maintain a clean and organised workspace, ensuring tools and equipment are well maintained and stored properly.
• Inspect finished products for quality and ensure all frames are securely assembled with no defects. Conduct final checks to ensure customer expectations are met.

For a more exhaustive list of responsibilities please see attached application booklet.

About The Role

Person Specification

Essential Experience

• GCSE English and maths or equivalent (Level 2 Essential Skills)
• Display an understanding and knowledge of how to support people with learning disabilities in a work setting
• 1 years' experience working within a retail environment or customer service industry
• Ability to deliver high quality customer service
• Display evidence of the values and attitudes required to work with adults with a learning disability/difficulty
• Computer and IT literacy including; Word, Excel, PowerPoint, email packages and social media
• Ability to work as part of a team and be flexible
• Confident and be able to use all social media e.g. Facebook, Instagram, LinkedIn
• Self-motivated and a serf-starter with the ability to use own initiative.

Desirable Experience

• Third Level Qualification in Art/Design
• Experience of working with people with learning disabilities
• 1 years experience working in an arts/crafts environment

Stepping Stones NI reserve the right to enhance the criteria in the event of an unprecedented response.

Stepping Stones NI are an Equal Opportunities Employer.

We will consider any reasonable adjustments during the recruitment process.

Required Criteria

Skills Needed

Communication, Coaching, Building Relationships, Administrative skills

Salary

£24,338.00 per year