We are currently recruiting for an Admin Officer based in Titanic Quarter, Belfast
Start date: ASAP
Location: Titanic Quarter, Belfast
Duration: 6 months, however this may be extended according to business needs.
Hours of work: Monday and Friday ( 9am-5pm )
Rate of pay: £12.59 per hour
Main Duties:
Issue Desk / Customer Service
Issuing document orders to the public and staff.
Providing preservation handling guidance to the public.
Providing advice and guidance on relevant sources of information.
Assisting with and providing instruction on the use of PRONI systems to locate the records visitors wish to look at, e.g. electronic catalogue and CALM ordering system, information points, PRONI website, databases etc.
Advising on copy orders.
Advising on the use of self-service photography and use of Book2Net scanner.
Process payments (cash, cheque and card) according to finance policy and procedures.
Post opening in accordance with procedures.
Dealing with telephone enquiries.
Handling requests for copies of documents.
Ensuring that visitors comply with PRONI regulations and procedures (in the Reading Room) for the security and preservation of the records.
Data input into Excel Spreadsheets
Following PRONI Customer Care Guidelines.
Following health & safety regulations.
Essential Criteria:
- 5 GCSEs A-C including Maths and English (Must be able to show proof)
- Must complete an Access NI