Apple
Recruitment are recruiting for an Office Administrator (Band 3) on
behalf of our client, Business Services Organisation (BSO) based in the Lisburn area
on a temporary basis.
Main
duties and responsibilities:
1.
Operating
PC with various software packages to ensure that an efficient and effective
service is provided to both Trust professionals and clients of the Community
Equipment and continence service.
2.
Liaison
with professional staff e.g. Occupational Therapist, District Nursing to ensure
information on system is up to date and accurate.
3.
Schedule
and co-ordinate the delivery and collection of both community equipment and
continence products to ensure maximisation of vehicle runs.
4.
Dealing
with members of the public either at the counter or via telephone, ensuring
that their product request/issues are dealt with in a courteous and timely
manner.
5.
Preparation
of Equipment Collection Dockets, liaison with clients for scheduling uplift and
return of CECS equipment to Warehouse. Proactively seeking to ensure equipment
is returned and credited.
6.
Responsible
for ensuring that the filing of requisitions, delivery and collection notes and
all other paperwork is completed daily.
7.
Ensuring
that all returned equipment is accurately recorded on all relevant internal and
external electronic databases.
8.
Investigate
and resolve all customer queries.
9.
Confirming
and completing non-stock receipts on the host financial system.
10.
Action
Customer Care Reports – Information, requests/ requisitions, Service and
Product Queries as appropriate.
11.
Assist in
expediting of stock and non-stock orders to ensure continuity of supply to
customers.
12.
Provide
support to management/supervisors in all matters relating to the Community Equipment
and Continence Service.
13.
Maintain
an up to date waiting list for equipment.
14.
Assist as
and when required in Stock Counts.
15.
Assist in
the management of the community Equipment Stock and Non Stock Catalogue.
If you
wish to apply or would like more information, please email your CV in Microsoft
word format to Daniel Finlay by clicking on the link below by Friday
15th November 2024.
You must
also include a bullet pointed synopsis at the top of your CV demonstrating how
exactly you meet the Essential Criteria below:
1a.) 1A.
A minimum of 5 GCSE’s at Grade A-C to include Mathematics and English OR
relevant NVQ Level 2 or GNVQ qualification
AND 1 year’s relevant experience
OR
1b.) Two
(2) years relevant work based experience.
2.) Essential
skills:
·
Ability
to meet high standards of quality and professionalism
·
Ability
to maintain and improve customer service.
·
Ability
to communicate effectively
·
Ability
to manage, analyse and evaluate information to ensure delivery of an effective
and efficient service.
·
Ability to operate PC software and business
applications
Desirable Criteria:
1. Demonstrate knowledge of a
purchasing and supply and/or finance related computerised and e-commerce
systems.
2. Be studying or be prepared to
study for a relevant professional qualification.
Further
Details:
- Hourly Rate: £11.67
- Hours: 37.5 hours per week,
Mon – Fri, 9am – 5pm
- Duration: Up to 3 months
(with possibility of extension)
If you
wish to apply or would like more information, please email your CV in Microsoft
word format to Daniel Finlay by clicking on the link below by Friday
15th November 2024.
Applicants
must ensure their CV is accurate and up to date. The CV should include your
full employment history inclusive of dates, all academic achievements and full
personal contact details.
Please
note only applicants that match this criteria can be considered for the role.
Apple
Recruitment Services is acting as an Employment Agency in relation to this
vacancy.
Apple
Recruitment Services is an Equal Opportunities Employer.